privacy policy

PokerWorld is committed to protecting your privacy and online experience. All personal information you submit to PokerWorld is kept confidential. Personal information is never sold, bartered or traded with any third party.

PokerWorld is committed to a spam free environment. All e-mail addresses are used for personal communication between our customers and us, and are not sold or rented to any other third party.

Your personal data is transmitted to us via Microsoft certified Secured Socket Layer (SSL) 3rd generation protocol using 1024 bit encryption that guarantees maximum security against hackers or malicious third parties.


Information collected by PokerWorld

When you choose to open a PokerWorld Account you will be asked to provide us with certain pertinent personal information. This information will include your full name, mailing address, e-mail address and a chosen password. You will also be asked to certify that you are at least 18 years old or older in jurisdictions where specifically required. We will use this personal information to confirm and complete any financial transactions as well as to contact you regarding news and events information and provide you with customer support services. If at any time you do not wish to receive our newsletters, you may instruct us to remove you from the distribution list by following the appropriate instructions included in each of the newsletters or by contacting the Support Team directly by E-mail. It is very important that you complete the required account details with valid information as this information will be used in the process of validating financial transactions. Players may change their account details by selecting an account option in the lobby screen.


Collusion

Collusion is an unacceptable practice that undermines the integrity of the games. In order to combat collusion PokerWorld employs numerous preventative security measures which include random security checks and log-file reviews. Our analysis includes automatic tracking of betting patterns related to the strength of a player's hand and referencing that against other player’s actions at the same table to determine if they may be working together. Sophisticated algorithms are employed to identify, track and uncover collusion help to ensure the integrity of our system and fairness at our tables.


Information used to process Deposits and Withdrawals

Players will need to provide deposit specific information when making a deposit to play for real money (example: credit card number or NETeller account number). This information may be applied along with your personal information to allow us to clear financial transactions executed by you with PokerWorld.


Confidentiality of Information

PokerWorld undertakes substantial efforts to ensure the confidentiality of the information it has collected about individual players and will not knowingly allow access to this information to anyone outside of PokerWorld, other than to the player himself or as described in this Privacy Policy. In order to protect the information, PokerWorld has ensured from a technological standpoint that its server, database, backup, firewall and encryption technologies all exceed industry standards. All of the employees working with PokerWorld are required to comply with the terms of our Privacy Policy which outlines that employees are obligated to keep player information strictly confidential and this obligation continues when an employee has left our company. As a player, you should ensure that your PokerWorld account password remains confidential and we recommend that you take appropriate steps to ensure others are not able to access your account information.

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Limits of Confidentiality

Legally Required Disclosures: Due to the existing legal, regulatory and security environment, PokerWorld may be required, under certain circumstances, to disclose personally identifiable information about our Players. PokerWorld will use its best reasonable efforts to limit such disclosure to the following: where PokerWorld believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce PokerWorld's rights. Further, we can, and you authorize us to, disclose your Player identification, name, street address, city, state, zip code, country, phone number, e-mail, and company to third party agents of PokerWorld as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.


Who receives your information

In addition to disclosures due to legal requirements as explained above, we may from time to time disclose your personal information to:

  1. our PokerWorld employees
  2. employees of other companies that are related to or affiliated with PokerWorld.
  3. third party service providers who use your personal information to provide services to us in respect of your being a Player with PokerWorld.

All recipients of your personal information shall be bound by applicable data protection laws to keep your personal information private. These parties will adhere to policies that, at the very minimum, reflect those of PokerWorld.


Cookies

We may send you a temporary cookie when you visit the PokerWorld website. A cookie is a text-only string of information that we place in your computer's cookie file so that we can remember who you are when you revisit our website. We may use the data that is generated from cookies to compile statistical data on your use of our website. You are not obliged to accept the cookie from us and you have the ability to accept or decline cookies by modifying the settings in your browser. Please see contact our Support Team if you require any further information about the use or deletion of cookies.


Your rights pertaining to your information

You may write PokerWorld to, where appropriate, have your personal information removed, rectified, amended or completed. In order to contact us regarding your information please e-mail our Security Team at security@PokerWorld.com. Please note that PokerWorld may levy a small charge to cover administration costs in regard to any such request.


Consent to Privacy Policy

By opening an Account with PokerWorld, you agree to the terms of this PRIVACY POLICY. We may occasionally update this Privacy Policy and encourage you to periodically review it. Your continued use of the PokerWorld services constitutes your agreement to this Privacy Policy and any updates.

In the case of any conflicting presentation between this Privacy Policy and the PokerWorld End User Agreement captured under our Terms Of Service, the terms outlined in the PokerWorld End User Agreement shall prevail.

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